Are all spa's available in both white & ivory?
Yes.

Is ivory the same price as white?
Yes.

What are the advantages of using the electronic hot pump instead of manual hot pump?
With an electronic hot pump you are able to switch the heater off while the pump is still operating. With a manual hot pump if you want to turn the heater off you have to turn the pump off.

Do you have spa stock on the shelf?
No all spas are made to order.

What is difference between heat retention & hot pumps?
A heat retention / heat maintenance pump will maintain the temperature of the water for 20 minutes (with the blower or air venturies closed). A hot pump will boost the temperature of the water 2.5°C / per hour (with the blower off and air venturies closed) and maintain the temperature of the water with the blower on.

What is the length on warranty of pump, shell & components?
Pump 7 years, shell 10 years.

Can we buy directly from Lanark?
No you cannot buy directly from Lanark. You can buy from any of the group or independent retail plumbing outlets of which there are thousands, like Reece Tradelink, Plumbing Plus, Plumbtec, Bunnings, Mitre 10, BIGA, ABG, Plumblinx and others. Please see the Yellow pages.

Why don't you supply plug & waste?
These are supplied by the retail plumbing outlets.

What are the measurements of the lip on the spas?
Each bath has a separate lip / trim measurement. This is now included on the latest brochure.

Are lanark pumps 10amps or 15amps?
10 amps.

How do I install a pump and blower?
See Onga pump blower installation instructions in the product provided.

What do we have to do, or use, to clean our indoor spa?
To clean the jets and the internal pipe work of your spa bath, it is advisable to sanitize your spa with a spa cleaner designed for that purpose. We recommend Spa Giene®, which can be bought from your local plumbing retail outlet. Use as directed on the bottle.

To clean the surface acrylic of your spa or bath you must use a soft cloth with a non abrasive material. Abrasive materials will tend to scratch the surface. Should the acrylic receive any shallow scratches, Brasso can be used to polish them out.